knowledge base

FAQ

XVTEC Encoders may work with third party software or hardware Decoders.  Full compatibility is guaranteed when used with a XVTEC Encoder.

There are hundreds of different parameters that can be configured in H.264 encoding.  Some parameters are required, while others are optional –  and those optional settings should not present an issue for devices decoding the H.264 stream.

XVTEC can guarantee low-latency performance when using both XVTEC Encoder and Decoder Hardware

Standard warranty period is 2 years

For technical support regarding XVTEC products and services, please contact XVTEC support:

support@xvtec.com

XVTEC offers our clients advanced technical support packages:

  • Custom solution engineering support.
  • Critical technical support, including customer site visits.
  • Technical support services can be purchased in blocks of 40 hours.

For more details and pricing information please contact us:

sales@xvtec.com

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